When you’re about to buy a pergola, the sheer number of choices can feel overwhelming. Vinyl, aluminum, wood. Freestanding, attached, rainproof, louvered. Dozens of companies claim they offer the best pergola to buy – but how do you know who actually delivers on that promise?
One of the most powerful tools you have as a consumer is this: reviews. Specifically, pergola kit reviews written by real customers, for real customers.
Imagine this: You’re planning to spend thousands of dollars on a structure that’s meant to enhance your outdoor living space for decades. Would you buy a car, fridge, or even a power tool without checking how others felt about it first?
The same logic applies when you’re shopping for top rated pergolas. Here’s why reviews matter:
Reviews reveal what pictures and marketing can’t. They tell you how long shipping took, whether the pergola kit came with clear instructions, if the materials were premium quality, and how the customer service held up when something went wrong.
At Heartland Pergolas, our 174 5-star Google reviews tell a story we’re proud of: consistent quality, lasting beauty, and service that goes above and beyond.
Many companies offer attractive websites but lack meaningful feedback. When you see a pergola brand with no reviews or an average below 4 stars, it raises a big red flag. Did no one love their purchase enough to leave feedback? Or worse – did too many people not love it?
One underrated perk of pergola kit reviews? Photos! Many reviewers share their final setup – giving you real-life inspiration and a glimpse at how the pergola holds up in various climates and backyard designs. It’s like test-driving your outdoor dream space through someone else’s experience.
Not all reviews are created equal. When browsing, look for mentions of:
These details tell you far more than a generic “love it!”
If you’re serious about finding the best pergola to buy, start by looking at companies that customers rave about – not just those with pretty pictures or deep discounts.
At Heartland Pergolas, we’ve built our reputation one satisfied customer at a time, with every pergola kit designed for strength, beauty, and low maintenance. Whether you’re in the research phase or ready to pull the trigger, let our reviews speak for themselves.
Because when it comes to your backyard – you deserve more than average.
Videos showing our installation process, from beginning to end.
How the blueprints for our pergolas get made.
We have people available to talk to you within 24 hours during our business hours.
Over the years, it's common to find some questions that come up again and again. Scroll through the question and answer bank on the right, and if your questions aren't answered by the end, you can get in touch using the phone number below!
What questions can we assist you with? Call us at (563) 345-6745 or click the button below.
The dimensions of a Heartland Pergola refer to the width and depth of the pergola's roof. The pergola roof will include the beams and rafters, and on a traditional style pergola, will extend past the posts of your pergola.
For an example, a 14' x 14' pergola means that the overhead roof dimensions are 14' x 14'.
To figure out post spacing you will want to look at the specific CAD drawing for the pergola size you are looking for. Noting that a typical traditional style pergola will be built with the posts inset one foot from the end of your beams. Modern pergolas will NOT have an overhang.
Tip while planning - if your patio space is 14' x 14', most homeowners will opt to go a size larger on a Traditional Style Pergola so that the overhang of the pergola roof extends past the edge of your patio, rather than stopping even with it. A 14' x 14' patio would benefit from installing a 16' x 16' pergola (or greater) for optimum sun coverage.
We have the best of both worlds!
Aluminum base structure for extreme durability and strength paired with a vinyl exterior that makes your pergola maintenance super easy!
Many vinyl pergolas on the market are going to have no reinforcement or internal reinforcement by wood. Over time, that wood will rot, warp and sag. The aluminum inserts of Heartland Pergolas ensure that is never an issue for your pergola. It's a solid structure, easy to maintain and will last you for decades! We are so confidant in that fact that we offer a Lifetime Warranty.
You can purchase any of our pergola kits or eyebrow pergolas online through our website or order by calling in (563-345-6745) and talking to our sales team. If you are ordering a pergola with customizations outside of our pergola design tool, custom sizes or configurations, you will want to purchase by speaking with our team over the phone/email.
Upon ordering, either via our website or through our sales staff you will receive a docusign document emailed to you detailing all your options and pergola specs to sign off on before we send your pergola to fabrication.
Due to the custom nature of our product, we cannot accept returns. All pergola kits are made to order specifically for your space and requirements. We recommend you work directly with our team to discuss all potential site, climate, and installation requirements before you make your purchase to ensure that you get exactly the materials that you need.
We want you to be happy with your purchase, if there is a problem just reach out and we will work with you to make it right.
It doesn’t happen often but if you do find something missing or damaged, we will replace it immediately.
For all orders in the continental US, shipping is already included!
If you live outside of the continental US and would like a quote on shipping, please contact Elizabeth for a shipping quote!
Each kit will come with the corresponding instruction manual for that pergola. It will list step-by-step how to install, what tools are needed and show diagrams for the installation. You will also get your related CAD drawing for your pergola as well.
You are welcome to download the digital version of our instruction manuals ahead of time if you want to take a look at the process first!
We also have installation videos available 24/7 playable from YouTube Play List. Our Video Installation series will break down each step into a short video so you can see exactly how each step is completed.
VINYL AND ALUMINUM STRUCTURES LIMITED WARRANTY
Subject to the conditions and limitations listed herein, Heartland Pergolas warrants its vinyl structures to be free from defective workmanship and materials and, when subject to normal and proper use, against surface peeling, rot, structural damage from termites, splitting, flaking, rusting, and blistering, abnormal weathering or abnormal discoloration.
We have many customers who go the DIY route to install their pergola! If you have some basic building experience and knowledge with some simple tools, you can build a pergola.
We provide you with written installation instructions, video tutorials online, and the best customer service you can get!
You can watch our videos ahead of time to see if you feel comfortable working with the tools and materials needed to build your pergola. Our Installation Videos are divided up into short step-by-step clips that are to the point and show you exactly how each part is completed.
General guidelines for DIYers:
Website made by Aelieve Digital Marketing