How do I measure for a pergola?

The dimensions of a Heartland Pergola refer to the width and depth of the pergola's roof. Traditional pergolas extend beyond the posts, but Modern pergolas do not have overhangs. A 14' x 14' patio may benefit from a 16' x 16' pergola for optimal sun coverage.

Are your pergolas vinyl or aluminum?

We use a durable aluminum base structure wrapped in low-maintenance vinyl. Unlike vinyl pergolas with wood reinforcement that can rot or warp, our aluminum ensures a long-lasting structure with a Lifetime Warranty.

How do I place an order?

You can order online through our website or call our sales team. For custom sizes or configurations, contact us directly. After ordering, you'll receive a Docusign document to confirm your specifications before fabrication begins.

What is your return policy?

Due to the custom nature of our products, we do not accept returns. However, if there’s an issue, we will replace any missing or damaged parts immediately.

How much is shipping?

Shipping is included for orders within the continental US. For other regions, please contact us for a quote.

Do you have installation instructions?

Each pergola kit comes with an instruction manual and related CAD drawings. You can also watch our step-by-step installation videos available on YouTube.

What is the Heartland Pergola warranty?

We offer a Lifetime Warranty covering defects like peeling, rot, flaking, rust, and abnormal discoloration, under normal and proper use.

Can I install my pergola myself?

Yes! Many customers choose the DIY route. With basic building skills and simple tools, you can install our pergolas using written instructions, video tutorials, and customer support. Be prepared to lift up to 80lbs and work with saws, drills, and leveling tools.

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Return & refund policy

View our return and refund policy below.

Heartland Pergolas return & refund policy

All pergolas are custom fabricated to your specifications and are non-returnable and non-refundable. If you have questions regarding sizing please be sure to ask before your order ships and make sure you have watch our How It Ships video to understand the process before purchase.

In the event of any damage or missing parts upon arrival of your pergola, please notify us right away and we will make sure you receive what is needed right away.

Need help?

Contact us at (563) 345-6745 for questions related to refunds and returns.

Explore our curated collection of pergolas, perfect for your outdoor space.

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Traditional Pergolas Modern Pergolas Rain Proof Pergolas Eyebrow Pergolas Attached Pergolas Free Standing Pergolas Custom Pergolas

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21060 Holden Drive
Davenport, IA 52806 (563) 345-6745 Terms Shipping Warranty Privacy Policy

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